Please note: There is no walk-in service for United States citizens who require a service related to passports, citizenship or birth registration. These services are by appointment only.
When scheduling the appointment you should make a written note of the following:
- The appointment confirmation number generated.
- The date and time for your appointment. You will not receive email confirmation of the appointment date.
- The appointment password. You will require the password if you need to cancel the appointment. No record of your password is kept at the Embassy.
Please enter a valid telephone number and a valid email address where you would like to receive notifications concerning your appointment.
You are not required to present a printout of the confirmation sheet on the day of the appointment as your name will be on the access list for that day, although you may wish to keep a copy for your records. Please arrive no earlier than 15 minutes prior to your appointment time.
There are two lines to enter the U.S. Embassy: one line is strictly for visa applicants; the other line is for American Citizen Service (ACS) customers and other visitors to the Embassy, and usually requires no waiting. Upon arrival at the Embassy for their appointment, U.S. citizens should go directly to the entrance – do not stand in the visa application line. Show your U.S. passport or other type of photo ID and your appointment confirmation sheet (if you were able to print it) to the local security guards. You will go through a security screening process before entering the Embassy grounds. Look for directions for ACS customers to enter the consular waiting room. Once inside the waiting room, take a number from the Qmatic “ACS” button and proceed toward window 14.
To schedule an appointment please use the following link: US Passport Appointment . DO NOT use this link to make appointments for visa applicants or legal residents, such appointments cannot be honored. To set an appointment for a visa applicant or legal permanent resident, please visit the Visas page and follow the instructions from the “Contact Us” box.
Each applicant requiring a service at the Embassy must have a separate appointment.
If you have immediate travel plans and have not been able to set an appointment online before your departure date, please contact the American Citizen Services to request an emergency appointment.
You can expect to be at the Embassy for approximately 1 hour depending on the number of customers. Please be aware that wait times may be longer for first time applicants.